Certificate Management Guide

Introduction to Certificate Management

The My-SSL user panel provides comprehensive tools to manage your SSL certificates throughout their lifecycle. From viewing certificate details to reissuing, renewing, and tracking verification status, everything you need is in one place.

Before managing certificates, make sure you've completed the initial setup by following our CSR Generation Guide and the SSL Configuration Guide. You can also use our SSL Checker to verify your certificate installation at any time.

Accessing My Services

To manage your SSL certificates:

Certificate Management - My Services Dashboard

Log in to your My-SSL account
Navigate to "My Services" from the main menu
Find your SSL certificate in the list
Click the certificate to view management options

Available Management Options

Your SSL certificate dashboard provides several management actions:

Show Certificate

View your issued certificate details including certificate content (CRT file), intermediate certificates (CA Bundle), full certificate chain, and properties.

Copy certificate content directly or download as files.

Reissue Certificate

Reissue your certificate with a new CSR. Useful when you've lost your private key, need to change CSR details, or update the key size.

Reissuing doesn't extend validity period.

Change/Resend Verification

If domain verification failed or you need to change the validation method. Resend verification email or switch between Email, DNS, or FILE validation.

Renew (Provide new CSR)

When your certificate is approaching expiration, renew it with a fresh CSR. Start renewal 30 days before expiration.

Show Order State

View the current status of your certificate order: Pending, Awaiting Validation, Processing, Issued, Expired, or Cancelled.

Show Domain Verification

Check the status of your domain validation. View validation method, instructions, and completion status.

Request Cancellation

Cancel your SSL certificate order if needed. Provide a reason and await confirmation from support.

See Refund Policy for eligibility.

Order Status Reference

Status	Description
Pending	Awaiting CSR submission
Awaiting Validation	CSR submitted, validation required
Processing	CA is reviewing/issuing
Issued	Certificate ready for download
Expired	Certificate has expired
Cancelled	Order was cancelled

Best Practices for Certificate Management

Regular Monitoring

Check certificate status monthly
Use our SSL Checker to verify installation
Set up expiry reminders to avoid lapses

Documentation

Keep records of:

Certificate order details
CSR and private key locations
Installation dates and servers
Renewal schedule

Security

Never share your private key
Store private keys securely
Use unique keys for each certificate
Rotate keys periodically

Renewal Planning

Renewal Best Practices

Start renewal 30 days before expiry
Test new certificate before current expires
Plan installation during low-traffic periods
Have rollback plan ready

Setting Up Expiry Reminders

Don't let your certificate expire unexpectedly:

Visit our SSL Checker
Enter your domain
After checking, click "Set Reminder"
Choose notification timing (30, 14, 7 days)
Enter your email address
Confirm subscription

You'll receive email notifications before expiration, giving you time to renew.

Frequently Asked Questions

How do I download my certificate?

Go to My Services, find your certificate, and click "Show Certificate." You can copy the certificate text or download files.

What if I lost my private key?

You'll need to reissue your certificate with a new CSR. The original private key cannot be recovered.

Can I transfer my certificate to another server?

Yes, you can install the same certificate on multiple servers using your private key and certificate files.

How long does reissuance take?

For DV certificates, reissuance typically takes minutes. OV and EV certificates may take 1-5 business days.

What happens when my certificate expires?

Visitors will see security warnings and may not be able to access your site. Renew before expiration to avoid disruption.

Can I upgrade from DV to OV or EV?

This requires purchasing a new certificate. The existing DV certificate cannot be upgraded in place.